The Squeaky Wheel of Twitter
Wednesday, February 17th, 2010Kevin Smith & Southwest Air, Dave Carroll & United Airlines, countless Comcast customers – seems like social media outlets are the go-to place to post your gripe these days, but is it really worth it?
It’s becoming more and more common for social media fans, especially those on Twitter, to carry their mobile device like a gun on their hip just waiting for something to happen. In most cases, something bad. Then, when he or she is wronged or offended, the Twitter gun is fired. Now, I will admit that I have been guilty of this on an occasion or two, but I can honestly say that all it did was get a strange look from my wife and occupy a couple minutes of my time. That’s about all.
This most recent “issue” with director Kevin Smith being removed from a Southwest Air flight because he was too overweight to “comfortably fit” into an airplane seat really got me thinking. Shouldn’t we try to focus a bit more on the positive things these days? The economy is suffering. Unemployment rates are out of control. Why should I care if Kevin Smith is overweight? I’m still going to fly Southwest because the price is right and more often than not they are on time or even early to my destination.
Here’s a suggestion, if you experience something good, post it on Twitter and shout it from the rooftops. Rather than continuing to stifle our own economy by complaining about the bad decisions made by businesses, let’s put more emphasis on promoting the good ones and help everyone feel a little better about things.







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