By Breanna Banford, Social Marketing Specialist, Xerox Enterprise Business Group

The conversation continues… about communication. How, when and with which device? Today, this is a daily consideration for most professionals because of the emerging group that’s influencing the evolution of the workplace – the Millennials.

CIO senior writer, Tom Kaneshige states, “Baby Boomers rely on the telephone, Gen X is all about email, and Millennials prefer social networking, instant messaging and even video chat. Tensions rise when, say, an old-line worker gets a video call across his PC from a Millennial worker.” That’s where the conflict lies. Where does an individual’s communication comfort level exist and how do you manage to tap into all the ways we can communicate with each other? One way works for someone and doesn’t for another. The important question to consider as changes take place in your organization – How will you adapt?

Below in an earlier post from the Business of Work blog, I offer some insight on the challenges of communication overload. Continue reading →